Service Loaner


Our Service Goal

At Preston BMW, it is our goal to provide each and every one of our customers an excellent service experience. Our dedicated service department staff is available to assist you with any service-related questions or needs you may have. In order to schedule a service appointment, please take advantage of our convenient online service scheduling tool. If it is an emergency, please contact one of our friendly service advisors during our business hours (as seen on the right side of this page). If it is an after hours issue, please call BMW Roadside assistance at 1-800-332-4269.

Service Loaner Policy

Preston BMW will provide our service customers with alternate transportation to service customers when requested at the time a service appointment is made. Although we very much welcome customers from other BMW Service Centers, because of our capacity Preston BMW customers are provided scheduling and BMW Loaner car priority.

Please contact our Service Department to request a loaner.

Preston BMW regrets that we are unable to offer alternative transportation for repairs relating to accidents. Please consult with your insurance company as to their policy to provide you with alternative transportation.

Preston BMW offers BMW loaner vehicles as part of the value in purchasing and/or servicing with us. Any noticed abuse of this privilege will result in the withdrawal of Service loaner usage. In order to assist others, please return the Service Loaner on the day when the service work has been completed.

Preston BMW offers BMW Loaner vehicles with a full tank of fuel. If the vehicle is not returned with a full tank, then we reserve the right to bill a fuel charge. Also, please note that smoking is not permitted in any of our Service loaner vehicles. It is the customer’s responsibility to notify Preston BMW of any accident, damage or fault in the vehicle. The customer assumes all responsibility of any parking or traffic tickets. Preston BMW loaner vehicles are offered for local use only, and cannot be taken out of the State of PA or OH. Finally, to obtain a loaner, you must have a valid driver’s license, current insurance information, and a credit card for any damages or fuel charges.

We strive to meet your expectations

  • Preston BMW’s service schedule is based on the work we have scheduled. Please help us by informing our service advisors of all items that may require attention.
  • Please let us know your alternate transportation needs, or any other special requirements when scheduling your service appointment and the items that require attention
  • Notify us as soon as you know that you will not be able to keep your scheduled service appointment
  • Please arrive at the scheduled time for your service appointment
  • In order to utilize our express checkout service, please provide your service advisor with a credit card number at the time you bring in your vehicle for service
  • Please provide your service advisor with the best phone number to contact you during the day



Preston BMW

7830 Market St.
Boardman, OH 44512

Sales: 330-787-0352
Service: 330-787-0352
Parts: 330-787-0352

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7830 Market St. • Boardman, OH 44512

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Preston BMW 41.0112534, -80.6635937.